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ER Supervisor, RN-PD

Description:
For one or more units w/in a 7 day/24 hour Dept providing direct patient care, emergency medicine & nursing services (which may be at multiple locations): assists the Clinical Director in the planning, development, implementation, delivery & evaluation/improvement of quality patient care, nursing & emergency services that add value & are integrated w/ emergency nursing standards of practice, service priorities & performance/outcomes measures, as well as w/ strategic, business & organizational goals/objectives. Ensures multi-disciplinary teams/staff provide high quality, accessible, cost effective care & patient-focused services. Supervises clinical standards of care & nursing practice; responsible for resource budgeting, staff selection & development w/in assigned unit(s) which may include one or more of the following: day/evening/night emergency medical services, urgent care, after hours medical clinic, surgical walk-in clinic, triage/assessment, emergency call desk, observation/short stay diagnostic unit. These positions are distinguished from other ambulatory care assistant manager jobs by the emergency services Dept's 24 hours of operation; greater volume & acuity of presenting patients; greater integration of services w/ admitting, inpatient/outpatient services & outside hospitals; greater medical-legal accountability. This position is for Emergency Services only.
Essential Functions:
W/in assigned unit(s) supervises the delivery of emergency nursing & patient care services which are integrated w/ business/departmental plans & meet or exceed cost, quality, clinical & utilization standards/performance measures.
Ensures that assigned unit(s) services meet member, physician & internal clients' needs.
Supervises one or more Dept units (8 to 24 hours) & ensures patient care & quality standards are met & comply w/ federal, state & local regulatory requirements & established departmental policies & procedures, utilization & clinical/performance standards & measures.
Supervises & ensures continuous improvement of all assigned clinical practices, services & operations by designing & implementing systems, processes & methods to evaluate & improve patient care w/in assigned unit(s).
Supervises day-to-day operations of the unit(s) including practice standards, staffing, payroll, budgets, fiscal management & quality improvement.
Develops & implements action plans to improve staff development & the delivery of patient care.
Ensures multi-disciplinary teams/staff provide the highest quality of care & are in compliance w/ the Nursing Practice Act, JCAHO, federal, state, & local requirements.
Develops & manages the unit's budget for the appropriate use of human & material resources.
Monitors financial performance & identifies & implements strategies to reduce costs & improve quality of care/service.
Monitors the allocation & utilization of unit(s) personnel.
Determines the appropriate staff mix based on changes in patient population & provides the appropriate level of services while identifying savings opportunities.
Ensures on-going staff development.
Coordinates w/ healthcare providers outside the unit(s) to achieve optimal patient care across the continuum.
Researches, identifies & implements best practice models developed w/in unit(s) or by other units.
Investigates & resolves patient/family/member concerns regarding patient care & services.
Supervises day-to-day operations of assigned unit(s) including human resource management, labor relations, Dept & employee safety programs & risk management.
Basic Qualifications:
Experience
Minimum three (3) years of emergency experience required, including two (2) years of supervisory experience within the last five (5) years.
Education
BSN or bachelor's degree in a relevant field required.
Graduate of an accredited school of nursing.
License, Certification, Registration
Current California RN license required.
Current CPR Certification required.
ACLS required.
PALS required.
Additional Requirements:
Ability to demonstrate knowledge of quality improvement and clinical care processes; staffing and budgeting; Nurse Practice Act, The Joint Commission, and other local, state, federal regulations.
Demonstrated interpersonal and communication skills.
Must be able to work in a Labor/Management Partnership environment.
Preferred Qualifications:
Supervisory experience in a health care setting.
Master's degree preferred.
Certified Emergency Nurse (CEN) and/ or Certified Nurse Manager Leader.
Notes:
Will work weekends
Primary Location: California,Panorama City,Panorama City Medical Center 13652 Cantara St. Scheduled Weekly Hours: 0 Shift: Night Workdays: Sun, Mon, Tue, Wed, Thu, Fri, Sat Working Hours Start: Varies Working Hours End: Varies Job Schedule: Per Diem Job Type: Standard Employee Status: Regular Employee Group/Union Affiliation: Non-Union, Non-Exempt Job Level: Team Leader/Supervisor Job Category: Nursing Licensed Department: Emergency Department Travel: No
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